Are high churn rates depressing earnings for app developers?

Are high churn rates depressing earnings for app developers?

Jacob Eiting

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Jacob Eiting is CEO of RevenueCat, a platform for managing cross-platform in-app purchases, merchandise and subscribers and analyzing in-app-purchase knowledge.

Ever since Apple opened up subscription monetization to extra apps in 2016 — and enticed builders with an 85/15 cut up on income from clients that stay subscribed for greater than a 12 months — subscription monetization and retention has felt just like the Holy Grail for app builders. So a lot in order that Google shortly adopted go well with in what seemed to be an instance of wholesome competitors for builders within the cellular OS duopoly.

But how does that cut up truly work out for many apps? Turns out, the 85/15 cut up — which Apple is eager to say anytime builders complain concerning the App Store rev share — doesn’t have a significant influence for many builders. Because churn.

No matter how nice an app is, subscribers are going to churn. Sometimes it’s due to a bank card expiring or another billing concern. And typically it’s extra of a pause, and the person comes again after a number of months. But nearly all of churn comes from subscribers who, for no matter motive, resolve that the app simply isn’t value paying for anymore. If a subscriber churns earlier than the one-year mark, the developer by no means sees that 85% cut up. And even when the person resubscribes, Apple and Google reset the clock if a subscription has lapsed for greater than 60 days. Rather handy… for Apple and Google.

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Top cellular apps like Netflix and Spotify report churn charges within the low single digits, however they’re the outliers. According to our knowledge, the median churn charge for subscription apps is round 13% for month-to-month subscriptions and round 50% for annual. Monthly subscription churn is mostly a bit increased within the first few months, then it tapers off. But a mean churn of 13% leaves simply 20% of subscribers crossing that magical 85/15 threshold.

In follow, what this implies is that, for all of the hype across the 85/15 cut up, only a few builders are going to see a significant improve in income:

Image Credits: RevenueCat (opens in a brand new window)


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