Atlassian immediately introduced that it has acquired Mindville, a Jira-centric enterprise asset administration agency primarily based in Sweden. Mindville’s greater than 1,700 prospects embrace the likes of NASA, Spotify and Samsung.
With this acquisition, Atlassian is stepping into a brand new market, too, by including asset administration instruments to its lineup of providers. The firm’s flagship product is Mindville Insights, which helps IT, HR, gross sales, authorized and services to trace property throughout an organization. It’s utterly agnostic as to which property you’re monitoring, although, given Atlassian’s person base, most firms will seemingly use it to trace IT property like servers and laptops. But along with bodily property, you can also use the service to mechanically import cloud-based servers from AWS, Azure and GCP, for instance, and the group has constructed connectors to providers like Service Now and Snow Software, too.
“Mindville Insight gives enterprises with full visibility into their property and providers, important to delivering nice buyer and worker service experiences. These capabilities are a cornerstone of IT Service Management (ITSM), a market the place Atlassian continues to see robust momentum and progress,” Atlassian’s head of tech groups Noah Wasmer writes in immediately’s announcement.
Co-founded by Tommy Nordahl and Mathias Edblom, Mindville by no means raised any institutional funding, in keeping with Crunchbase. The two firms additionally didn’t disclose the acquisition value.
Like a few of Atlassian’s different current acquisitions, together with Code Barrel, the corporate was already an Atlassian companion and efficiently promoting its service within the Atlassian Marketplace.
“This acquisition builds on Atlassian’s funding in [IT Service Management], together with current acquisitions like Opsgenie for incident administration, Automation for Jira for code-free automation, and Halp for conversational ticketing,” Atlassian’s Wasmer writes.
The Mindville group says it’ll proceed to help present prospects and that Atlassian will proceed to construct on Insight’s instruments whereas it really works to combine them with Jira Service Desk. That integration, Atlassian argues, will give its customers extra visibility into their property and permit them to ship higher buyer and worker service experiences.
“We’ve watched the Insight product line be used closely in lots of industries and for varied disciplines, together with some we by no means anticipated! One of the most well-liked areas is IT Service Management the place Insight performs an vital function connecting all related asset knowledge to incidents, modifications, issues, and requests,” write Mindville’s founders in immediately’s announcement. “Combining our options with the merchandise from Atlassian permits tighter integration for extra refined service administration, empowered by the underlying asset knowledge.”
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