Google has suspended the Trump 2020 marketing campaign app from the Google Play Store for coverage violations, the corporate confirmed, following a report from Android Police which famous the app was unable to load any content material and appeared to have been taken down. Both the Android model of the app and its iOS counterpart have been left on-line for the reason that November 2020 elections, however hadn’t acquired current updates — which doubtless contributed to the app’s stability points.
The Play Store model hadn’t been up to date since October 30, 2020, for instance, says app retailer intelligence agency Sensor Tower.
According to Android Police’s report, the app was hanging and couldn’t load content material, and it reported connectivity points. We perceive the difficulty was as they described — when customers downloaded the app, it will both hold on the preliminary loading display screen with a spinning “T” emblem or it will instantly report a server error at startup. In both case, it will by no means load the app expertise in any respect.
Recent consumer evaluations on the Play Store famous these points, saying issues like “won’t open,” “the app doesn’t even work,” “completely horrible doesn’t even work,” “wouldn’t open maintain saying examine connections,” and extra. One consumer even requested the developer to answer the quite a few complaints, saying “please reply to folks commenting. It’s not loading.” Another implied the problems have been Google’s fault, noting “labored nice, till Google canceled it.”
Google, although, didn’t cancel it. The Trump 2020 Android app has truly been experiencing issues for a while earlier than Google took this motion.
For instance, a tweet from round a month in the past described the same set of points:
Is the Trump2020 app down?@TrumpWarRoom @DanScavino @JennaEllisEsq @DonaldJTrumpJr @EricTrump pic.twitter.com/YGTJrZB66h
— TexanForTrump. God Bless Trump (@BlueWaterPalms) January 18, 2021
Google instructed TechCrunch the app has not been banned from the Play Store, solely suspended for its non-functionality. It might be reinstated if the issues are addressed. The firm additionally stated it tried to succeed in out to the app’s developer earlier than taking down the app, however by no means acquired a response.
“The Trump 2020 marketing campaign app lately stopped working and we reached out to the developer a number of instances in an try and get them to handle the difficulty,” a Google spokesperson stated. “People count on that apps downloaded from Google Play present a minimal stage of performance and our coverage is to take away non-working apps from the shop if they aren’t mounted.”
Despite the problems on Android, we discovered the iOS model was nonetheless in a position to load upon first launch, and will ship affirmation codes to a telephone quantity at sign-up. But once you visited the app’s major screens, it additionally now presents an error message. This error doesn’t have an effect on your skill to flick through the previous content material on iOS, nevertheless.
Sensor Tower tells us the Android model of the Trump 2020 app hadn’t seen any new installs since February 7, 2021. The agency additionally famous the Android app had round 840,000 installs in contrast with near 1.5 million on iOS.
This just isn’t the primary time the Trump 2020 app’s points have made headlines.
In the months main as much as final 12 months’s presidential election within the U.S., plenty of TikTok customers determined to troll the app in its App Store consumer evaluations. (For some motive, Gen Z customers consider a lowly rated app can be routinely faraway from the app shops. That’s not true.) But their efforts on the time have been in a position to convey the app’s total star ranking down to only 1.2 stars, and finally pressured the Trump 2020 marketing campaign to reset the app’s rankings.
Trump’s official marketing campaign app needed to reset its ranking after being trolled by TikTokers
Though the election is lengthy over, customers have nonetheless been leaving unhealthy evaluations on the app together with their 1-star rankings. Sometimes, the trolls even try a little bit of humor within the course of.
“App tried a coup to overthrow my telephone’s working system,” stated one Play Store reviewer. “I’ve suffered sufficient since 2016,” stated one other on iOS.