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Online workspace startup Notion hit by outage, citing DNS issues

Online workspace startup Notion hit by outage, citing DNS issues

Notion, the web workspace startup that was final yr valued at over $2 billion, was knocked offline after a DNS outage.

The collaborative on-line workplace and doc service was not loading as of round 9 a.m. ET on Friday, stopping anybody who depends on the service from accessing their cloud-stored knowledge.

In a since-deleted tweet, Notion requested if “any customers have a contact at Name.com,” the net host that Notion depends on for its area title. In a reply, Name.com mentioned it was “working with the homeowners of this area to handle this situation as rapidly as attainable.” Notion replied: “Could you tell us the place you’re messaging us to handle this?”

The now-partially deleted tweet thread noting the obvious Notion outage. (Image: TechCrunch)

In an announcement shortly after its first tweet went out, Notion informed TechCrunch: “We’re experiencing a DNS situation, inflicting the location to not resolve for a lot of customers. We are actively trying into this situation, and can replace you with extra data as we obtain it through our standing web page on Twitter.”

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Notion didn’t say particularly what the DNS situation is. Domain title servers, or DNS, is a vital a part of how the web works. Every time you go to go to a web site, your browser makes use of a DNS server to transform internet addresses to machine-readable IP addresses to find the place an online web page is positioned on the web. But if a web site or its DNS server shouldn’t be configured accurately, it will probably trigger the web site to not load.

It seems a misconfiguration on @NotionHQ’s area is inflicting a site-wide outage

The https://t.co/JfK06CSXK0 area presently resolves to nothing pic.twitter.com/VLn8GBHe52

— Jane Manchun Wong (@wongmjane) February 12, 2021

It’s not clear precisely who’s accountable for this explicit DNS situation. When reached, a spokesperson for Name.com didn’t instantly remark, and Sonic.so, the Somali-based registrar that oversees the .so country-code prime stage area on which Notion depends, didn’t return a request for remark.

We’ll replace as soon as we all know extra.

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