Virtual healthcare provider Medefer raises £10M to digitise the outpatient journey

Virtual healthcare provider Medefer raises £10M to digitise the outpatient journey

Medefer, the U.Okay.-based digital healthcare supplier that, in its personal phrases, is “reimagining” the outpatient system, is disclosing £10 million in new funding.

The spherical was led by non-public funding agency Nickleby Capital, and can be used to develop the crew and spend money on know-how to “service new contracts, allow new product growth and guarantee scalable and sturdy progress”.

Founded in 2013 by NHS advisor Dr Bahman Nedjat-Shokouhi, and launched the next 12 months, Medefer is a CQC regulated healthcare supplier that has developed a digital platform that connects GPs, consultants, and sufferers, with the intention of delivering a extra environment friendly outpatient system.

Described as an “outpatient working system” coupled with a nationwide community of contracted NHS consultants working remotely, Medefer claims to handle the affected person pathway — from referral to triage to investigation, analysis and discharge — with out the necessity for pointless bodily outpatient appointments.

Headline options embody instances being reviewed by NHS consultants inside 10 hours on common, in comparison with a number of weeks utilizing conventional fashions. For NHS Trusts and CCGs utilizing Medefer, the corporate claims that outpatient prices are reduce by a 3rd, and ready lists diminished by 70%, partially attributable to having the ability to take away duplication in consultations, akin to seeing a advisor solely to be informed {that a} check or scan is required first.

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That’s doubtless an oversimplification, but anybody who has gone by way of the outpatient referral journey will know there are sometimes inefficiencies merely attributable to non-optimal info sharing and an rigid affected person journey.

“The outpatient mannequin has not modified since earlier than the inception of the NHS, and has vital inefficiencies,” says Nedjat-Shokouhi. “With rising affected person numbers, the inefficiencies have resulted in rising ready lists, and naturally this has been considerably worsened by the pandemic”.

This has seen many healthcare suppliers going ‘digital’ and establishing video consultations as a substitute of face-to-face consultations. However, paradoxically, this may worsen inefficiencies “as a result of a number of the sufferers who’ve a video session will must be reviewed bodily for examination as properly, doubling the work”.

To treatment this and create additional efficiencies and higher affected person care, Medefer says it reviewed all the steps throughout the affected person pathway, and reckons it has provide you with a greater method of working.

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“Our digital platform removes inefficiencies and duplication, leading to a considerably streamlined and sooner pathway,” says Nedjat-Shokouhi. “Furthermore, we allow NHS consultants to work in their very own time. This offers further scientific capability again into the NHS that may have in any other case not been utilised”.


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